Shipping policy

Shipping Policy

At Nomadico Arc, we're committed to getting your order to you as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information so you can follow your delivery every step of the way.

Please note that during product launches, promotions, or peak periods, processing times may be slightly longer.

Delivery Times

United Kingdom

  • Standard Delivery: 2–4 business days

  • Express Delivery: 1–2 business days (where available)

Europe

  • Estimated Delivery: 4–8 business days

United States & Canada

  • Estimated Delivery: 5–10 business days

Australia & New Zealand

  • Estimated Delivery: 6–12 business days

Rest of World

  • Estimated Delivery: 7–15 business days

Delivery estimates begin once your order has been dispatched and may vary due to customs processing, local courier delays, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and chosen shipping method.

We also offer free shipping on qualifying orders where advertised.

Order Tracking

As soon as your order leaves our warehouse, you'll receive a shipping confirmation email with a tracking link.

Please allow up to 24 hours for tracking information to update after dispatch.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Address Accuracy

Please ensure your shipping address is correct before placing your order.

Nomadico Arc cannot be responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you notice an error, contact us as soon as possible and we'll do our best to update your order before it is dispatched.

Lost or Delayed Parcels

If your parcel appears delayed, please first check your tracking information for the latest updates.

If your order has not arrived within the estimated delivery timeframe, contact our support team and we'll investigate with the courier on your behalf.

While we'll always do everything we can to help, we cannot guarantee delivery dates once a parcel has been handed to the shipping carrier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We'll assess the issue and arrange a replacement or appropriate solution as quickly as possible.

Questions?

If you have any questions about your shipment, our team is always happy to help.

Email: Jacob@nomadicoarc.co.uk